Admission Assistant

About our School

The Metropolitan School of Panama is an international school in Panama City that offers a world-class academic program to students in Early Childhood 3 through 12th grade. With around 800 students hailing from 45 different nationalities, and 120 faculty members that boast an impressive range of international teaching experiences, our school is enriched by the wealth of its diverse and multicultural community.

History

Opened in 2011, The MET has become one of Panama’s leading international schools. The school was founded with a vision of creating an international school of excellence, staffed with the best teachers, with small class sizes, and where each child would be happy, motivated, and inspired to learn.

JOB PURPOSE:

The Admissions Assistant (2) will support the admissions team by enhancing the parent experience journey from initial inquiry through enrolment. This role involves actively engaging with prospective parents, providing necessary information, and ensuring seamless data transfer to the internal administrative system, and assuring compliance of documents by coordinating with other key departments. 

KEY RESPONSIBILITIES:

• Serve as the first point of contact for prospective parents, providing information about the admissions process. 

• Respond promptly to inquiries via phone, email, and in-person visits. 

• Assist in the preparation of admissions materials and welcome packets.

• Transfer data from Salesforce to Isam (internal school system) assuring accuracy data in both systems. 

• Ensure all data is maintained with high accuracy and confidentiality (registration and medical. Forms, in addition). 

• Follow up with prospective parents to collect missing or additional information required for the admissions process. 

• Ensure the school adheres to NAE business rules in relation to data capture and management.

• Maintain regular communication with prospective parents throughout the admissions process. 

• Provide updates on application status and next steps. 

• Follow up on submitted applications to ensure all required documents are received. 

• Monthly updates on students' accident insurance.

• Managing student contracts with the school, including follow-up on contractual obligations. 

• Support the Admissions Manager in refining the list of families eligible for re-enrolment, identify high risk families and support the execution of any mitigation strategies that are put in place to minimize the risk of these families not re-enrolling. 

• Assist the admissions team with clerical duties including filing, copying, and organizing documents. 

• Prepare reports and maintain records as needed. 

• Collaborate with other departments to ensure a smooth transition for new students.

Personal attributes 

• Warm, personable and curious 

• Creative and technical thinking ability 

• Self-motivated, flexible and adaptable to different tasks 

• Proactive and able to prompt others to ensure deadlines and targets are achieved, calm working under pressure 

• High level of integrity 

• Excellent time and organizational skills 

• Proficient communicator both oral and written 

• Excellent attention to detail 

• Affinity with and interest in education 

Person's Specification

• Bachelor's Degree
• Outstanding written and verbal communication skills in English and Spanish 
• Excellent time management skills and flexibility in dealing with multi-functional tasks 
• Excellent attention to detail 
• Affinity with and interest in education