Executive Transport - Parent Relations

Department

Operations – Transport

Location

Oakridge International School Bachupally, Hyderabad

Job Summary

The Transport Parent Relationship Executive is responsible for managing communication between parents and the transport department, addressing transport-related queries, ensuring timely updates on routes and schedules, and supporting safe and efficient student transportation.

Key Responsibilities

• Act as the primary contact for parents regarding transport services.

• Address transport queries, concerns, and feedback from parents.

• Communicate bus routes, timings, delays, and transport updates.

• Maintain student transport records and parent contact details.

• Coordinate with drivers, attendants, and transport team to resolve issues.

• Support transport registrations and route allocations.

• Maintain reports related to transport operations and parent communication.

Qualifications

Bachelor’s degree in any discipline preferred.

Experience

2–4 years of experience in customer service, coordination, or school administration.

Skills

• Strong communication skills

• Customer service orientation

• Problem-solving ability

• Good coordination and organizational skills

• Basic knowledge of MS Office