Senior IT Support
Amman, JO
Amman Academy is one of the top international schools in Jordan and the world, and was recognised as an IB world school in 2006. It is a Pre-Kindergarten to Grade 12 private IB day school, teaching ages 3 to 19 bilingually in English and Arabic. The school is located in the heart of West Amman in the popular neighbourhood of Khalda.
Job Description
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Manage and administer the school’s information system (e.g., iSAMS).
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Maintain data accuracy, database updates, and system backups.
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Produce reports, dashboards, and data analysis for leadership.
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Maintain and update the IT knowledge database and documentation.
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Lead the software support team and ensure timely issue resolution.
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Handle system integrations, APIs, and data connections with third-party platforms.
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Provide training and support to academic and administrative staff.
Job Responsibilities
Required Skills/Abilities
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Bachelor’s degree in IT or related field.
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5-7 years of experience in software/system administration.
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Knowledge of school information systems and academic workflows.
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Strong data analysis, documentation, and troubleshooting skills.
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Strong skills in Excel (advanced functions) and Power BI reporting.
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Excellent communication, leadership, and organizational abilities
At Nord Anglia Education we are committed to providing a world class, safe, happy environment in which children and young people can thrive and learn. We are committed to safeguarding and promoting the welfare of all our pupils where we embrace all race, abilities, religions, genders, and cultures.
All post holders in regulated activity (having regular unsupervised contact with children) are subject to appropriate national and international vetting procedures including satisfactory criminal record checks from both your country of residence/birth and any country of residence within the last 10 years.
We welcome applications from suitable qualified persons from all diverse backgrounds
Please note, only shortlisted candidates will be contacted.