HR Business Partner Central America - Mexico

Nord Anglia Education is the world's leading premium international schools organization. Our over 80 international schools are located in the Americas, Europe, China, South East Asia and the Middle East. Together, they educate more than 80,000 students from kindergarten through to the end of secondary education.

Although each Nord Anglia Education is unique in character and tailored to meet the needs of their specific location, all our over 14.000 employees around the world engaged in the common vision and mission.

· Our vision to shape a generation of creative and resilient global citizens that will change our world for the better.

· Our mission is to be the most forward-thinking, technology-enabled educators in the world, using our global reach and world-class teachers to create a learning experience like no other.

Most of the Nord Anglia schools benefit from our performing arts collaboration with The Juilliard School as well as our Global Campus, which offers unique global experiences for students at every age. Many of our schools will also benefit from our new approach to teaching STEAM subjects (science, technology, engineering, arts and math) through our collaboration with the Massachusetts Institute of Technology (MIT). Our goal as the leading international schools organization is to provide an education so that students can succeed academically, socially and personally.

Our schools educate students from preschool to the end of secondary education. Curricula taught in our schools include the English National Curriculum, International Baccalaureate, American Curriculum, Swiss Curriculum, French Curriculum and Shanghai National Curriculum.

SENIOR REGIONAL BUSINESS PARTNER - CENTRAL AMERICA (MEXICO)

JOB PURPOSE
Support HR performance and regional priorities across schools in Mexico, Panama, Costa Rica, Ecuador, and the Dominican Republic.
Promote alignment with the Americas vision while maintaining each school’s unique culture.
Ensure operational excellence, risk/legal compliance, efficient processes, and quality reporting.
Act as a key link between NAE, the region, and schools.
Ensure all NAE approvals and processes are followed.
Travel: 25%–40%, nationally and internationally.

JOB RESPONSIBILITIES

Organisational Development and Planning

• Deliver regional HR strategy in partnership with the Americas team.

• Strengthen back-office processes and mitigate risk.

• Support HR Directors to build capability and deliver results.

• Guide HR Managers on projects and special initiatives.

• Support integrating schools and those needing HR performance improvement.

• Ensure policies align with Group standards and local laws.

• Drive employee engagement via local leadership and survey results.

• Promote EmpowerUs and CRUSHING IT values.

Administration, Compliance and Reporting

• Monitor adherence to NAE/school policies and legal standards.

• Oversee accurate payroll processing and approval protocols.

• Review and approve/reject terminations and severances per authority levels.

• Approve background check exceptions for non-driving roles only.

• Track litigation and severance costs.

• Ensure accurate, timely HRIS/payroll data and resolve data issues swiftly.

Process Oversight

• Support HR teams with annual operational planning and processes.

• Encourage collaboration between HR, Finance, and MAC.

Employee Relations

• Promote healthy employee relations and communication.

• Ensure policies reflect legal requirements and Group standards.

• Support or lead investigations where needed.

• Act as escalation point for employee issues.

• Recommend actions in senior cases with Americas HR Director.

• Coach HR leaders in effective, cost-conscious practices.

• Approve terminations aligned with policy to minimise risk.

• Coordinate consistent ER practices with schools and legal counsel.

• Manage external legal services; aim for unified providers per location.

Integrations

• Support new school integration through engagement and alignment.

• Collaborate with integration and data teams for smooth onboarding.

• Resolve challenges quickly with sustainable solutions.

REQUIREMENTS

Qualifications and Training

• Bachelor’s degree in HR, Business, or similar field.

• 8+ years in progressive HR roles, including 3+ years in matrix/multi-country settings (education, consulting, healthcare, etc.).

• Native Spanish and fluent in business English.

• Willing to travel frequently in the region and to Miami (30%–40%).

Experience and Knowledge

• Deep understanding of Mexican labour law.

• Familiarity with other Central American markets a plus.

• Shared services and matrix structure experience.

• Strong stakeholder engagement and influencing skills.

Skills and Attributes

• Experience in fast-growing, commercially focused organisations.

• Business-minded and pragmatic.

• Skilled in change and project management.

• Strong in employee relations and integration.

• Alignment with CRUSHING IT values.

• Organised, detail-focused, and mission-driven.

EmpowerUs Competencies

• Communicate with Impact

• Collaborate with Empathy

• Make Considered Decisions

• Embrace Change

• Drive Growth

At Nord Anglia Education we are committed to providing a world class, safe, happy environment in which children and young people can thrive and learn. We are committed to safeguarding and promoting the welfare of all our pupils where we embrace all race, abilities, religions, genders, and cultures.

All post holders in regulated activity (having regular unsupervised contact with children) are subject to appropriate national and international vetting procedures including satisfactory criminal record checks from both your country of residence/birth and any country of residence within the last 10 years.

We welcome applications from suitable qualified persons from all diverse backgrounds.

Please note, only shortlisted candidates will be contacted.